Dental · Med spa · Physio · Chiropractic
New patients call when your front desk is busy with the ones already in the chair.
Our AI phone answering for dental clinics and med spas picks up when your team can't. It books new patient appointments, answers questions about treatments and prices, fills last-minute cancellations, and handles the after-hours calls that used to go to voicemail.
Admin and booking only. Clinical questions always go to your team.
Consultation, teeth whitening
- Patient
- Laura K. (new)
- Interested in
- Whitening, asked about Invisalign
- Insurance
- Delta Dental PPO
- Found us
- Google search
- Appointment
- Tue 4:30pm, Dr. Patel
Example of a lead your agent hands over
Sound familiar?
Your front desk does three jobs at once
Phone vs. patient in front of them
Your receptionist is checking someone in, the phone rings, and they have to choose. The caller usually loses.
Calls after 5pm
People book health appointments in the evening, after work. If nobody answers, they search for the next clinic.
Gaps from cancellations
A same-day cancellation means an empty chair unless someone has time to phone the waitlist.
What it does
AI phone answering that books, not just takes messages
New patient intake
Collects name, contact details, reason for visit, insurance and how they found you, then books the right appointment type.
Treatment and price questions
Answers from your approved answers: what a consultation costs, how long Botox lasts, whether you take a certain insurance.
Fills cancellations
When a slot opens, it texts patients on the waitlist and books the first one who says yes.
Reminders and recalls
Confirms tomorrow's appointments, reschedules by text, and reminds patients due for a check-up or follow-up treatment.
Example call
A med spa enquiry at 7:50pm
The agent sticks to the answers you've approved. If someone asks whether a treatment is safe for them, it books a consultation instead of giving medical advice.
Integrations
Works with your practice management system
Dental
- Dentrix
- Open Dental
- Eaglesoft
- Curve Dental
Med spa and wellness
- Boulevard
- Zenoti
- Mangomint
- Jane
- Vagaro
Build
- n8n (self-hosted)
- Custom Python agent
- MCP booking connector
- Claude, GPT or Gemini
Patient privacy
Set up with health privacy in mind
The agent only collects what's needed to book. For US practices we use vendors that will sign a Business Associate Agreement, keep data in your systems, and can self-host the workflow so patient details don't sit in third-party tools.
We'll walk your practice manager through where every piece of data goes before anything is switched on.
FAQ
AI phone answering for clinics: FAQ
Is AI phone answering HIPAA compliant?
It can be set up to support HIPAA compliance: vendors that sign BAAs, minimal data collection, access controls and audit logs. Compliance also depends on your own policies, so we work through it with your practice manager.
Will it give medical advice?
No. It answers admin questions and books appointments. Anything clinical or urgent goes to your team, and true emergencies are told to call 911.
Can it book into Dentrix or Open Dental?
Yes. It checks real availability and books the correct appointment type. We also work with Eaglesoft, Curve, Boulevard, Zenoti, Jane and others.
Can patients reschedule by text?
Yes. Patients can reply to their reminder to move an appointment, and the agent offers open times and updates your system.
Talk to us
Let your front desk focus on the patients in the room.
Send a few details and we'll come back with a plain-English plan: which agent fits, what it connects to, and what it costs. Or grab a time on the calendar.
Book a 30-minute callPrefer email? info@torgit.com